Privacy Policy - ParenthiveNetwork

1. Introduction

At Parent Hive Network (“we”, “us”, or “our”), accessible via parenthivenetwork.com, we are deeply committed to protecting your privacy and handling your personal data with transparency, diligence, and in full compliance with applicable data protection regulations. Our practices are designed to safeguard the rights and freedoms of our users while ensuring that all personal information is collected, processed, and stored securely, lawfully, and responsibly.

2. Scope of Policy and Data Controller Role

This Privacy Policy governs the collection and use of personal data when you interact with our website (parenthivenetwork.com), use our services, or communicate with us. Parent Hive Network is the data controller for all personal data collected, as defined under the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This means we determine the purposes and means of processing your personal information.

3. Categories of Data Processed

We process a range of personal data that fall under the following categories:

a. Usage Data
We collect data relating to how you interact with our website, which may include browser type and version, device identifiers, IP address, geographical location, referral source, pages visited, time and date of visits, session duration, and other diagnostic data.

b. Account Data
When you create an account with us, we may collect your full name, address, email address, telephone number, and other account-related information necessary to set up, maintain, and support your user profile.

c. Profile Data
Profile data may include user preferences, interests, purchase history, browsing behavior on our website, and any personalization settings you establish as part of our services.

d. Communication Data
We maintain records of communication when you contact our support team, submit inquiries, or otherwise correspond with us. This may include the content of your messages, contact details, and response history.

e. Technical Data
We collect data about your device including device type, operating system version, browser plugins, screen resolution, system configurations, and mobile network information.

f. Transaction Data
If you make purchases or use financial services on our site, we collect transaction-related data including payment method, billing and delivery details, purchase amounts, and timestamps.

g. Preference Data
We document preferences such as marketing consents, communication settings, and product or service interests, which enable us to tailor content and promotional outreach.

4. Legal Bases for Processing

We rely on the following lawful bases for processing your personal data:

– Consent: When legally required, we request your explicit consent for specific processing.
– Contractual Necessity: We process data necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
– Legitimate Interests: We process data to further our legitimate business interests, such as improving our services, preventing fraud, and maintaining website security—without overriding your privacy rights.
– Legal Obligation: In some instances, we may process your data in order to comply with legal and regulatory requirements.

5. Your Rights

Subject to applicable laws, you have the following rights regarding your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You may request that we correct inaccurate or incomplete data about you.
– Right to Erasure: You have the right to request deletion of your personal data, subject to lawful limitations.
– Right to Restriction of Processing: You may request to restrict or suppress the processing of your personal data.
– Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

To exercise any of the above rights, please contact us at [email protected]. We may require verification of identity before responding.

6. Security Measures

We take data security seriously and implement technical and organizational measures to protect the integrity, confidentiality, and availability of your personal data, including but not limited to:

– Secure SSL/TLS encryption for all data transmitted through parenthivenetwork.com
– Role-based access controls and administrative safeguards
– Regular audits and security assessments
– Secure data backups and disaster recovery protocols
– Staff training in data protection principles

7. International Transfers

Your personal data may be transmitted to and processed in countries outside your jurisdiction, including those that may not provide the same level of data protection laws. In such cases, we implement safeguards such as the use of Standard Contractual Clauses approved by the European Commission and ensure compliance with applicable regional regulations.

8. Data Retention

We retain personal data for no longer than is necessary for the purposes for which it was collected. Specific retention periods include:

– Usage and Technical Data: up to 24 months from collection
– Account and Profile Data: retained for the duration of your account relationship, and for up to 6 years thereafter for legal or accounting purposes
– Transaction Data: retained in accordance with tax and regulatory requirements, up to 7 years
– Communication Data: retained for 3 years from the last correspondence
– Preference Data: stored until consent is withdrawn or superseded

9. Cookie Policy

We use cookies and similar tracking technologies on parenthivenetwork.com to enhance your browsing experience and provide functional, analytical, and advertising features. These include:

– Essential Cookies: Necessary for site functionality and security (e.g., login sessions, shopping cart)
– Functional Cookies: Enhance user experience (e.g., remembering preferences)
– Analytics Cookies: Help monitor website performance and user behavior (e.g., Google Analytics)
– Performance and Advertising Cookies: Facilitate marketing and advertising optimization

Cookies may be placed by third-party providers whose services we use.

10. Cookie Management and Compliance

In accordance with GDPR and CCPA, you have control over the use of non-essential cookies. Upon visiting parenthivenetwork.com, you are offered the option to accept, reject, or configure your cookie preferences via our cookie consent management interface. You may also manage cookies through your browser settings at any time.

We do not sell your personal data as defined under CCPA. You may opt out of any data-sharing or sales arrangements (where applicable), and exercise your “Do Not Sell My Personal Information” rights by contacting us at [email protected].

11. Children’s Privacy

Our services at parenthivenetwork.com are not directed to children under the age of 13, and we do not knowingly collect, use, or process personal information from children without verified parental consent. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take immediate steps to delete such data.

12. Policy Updates and User Notifications

We reserve the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or service offerings. When we make material changes, we will notify users through appropriate channels, including website banners, emails, or user dashboard notifications.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you may contact us at:

Email: [email protected]
Website: https://parenthivenetwork.com

We are fully committed to maintaining your data privacy and ensuring compliance with all applicable legal and regulatory frameworks. Please reach out if you need assistance in exercising your rights or understanding our policies.